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SilkRoad Learning

SilkRoad Learning
Formerly GreenLight

Overview

What is SilkRoad Learning?

SilkRoad Learning is a web-based LMS. The vendor advertises enterprise-level platform for addressing skills gaps and regulatory compliance, as well as ecommerce and mobile support. It can integrate with other SilkRoad offerings and 3rd party content.

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Recent Reviews

TrustRadius Insights

GreenLight is a versatile software that is widely used throughout organizations to streamline and monitor various training initiatives. …
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Great learning tool

10 out of 10
October 11, 2021
Incentivized
SilkRoad [Learning] is a good tool for training and learning. [It] helps train colleagues about various company policies and social …
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Fine but boring

6 out of 10
October 05, 2021
Incentivized
SilkRoad Learning is not used across most of our organization I think but in a limited capacity in our department. We use it to help …
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Mediocre LMS

6 out of 10
September 13, 2014
Incentivized
GreenLight is being used by our entire company, as well as our sister company, which is an international company. We have worked together …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is SilkRoad Learning?

SilkRoad Learning is a web-based LMS. The vendor advertises enterprise-level platform for addressing skills gaps and regulatory compliance, as well as ecommerce and mobile support. It can integrate with other SilkRoad offerings and 3rd party content.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is 360Learning?

360Learning headquartered in Paris offers their workforce training learning management system.

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What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

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Product Details

What is SilkRoad Learning?

SilkRoad Learning (formerly GreenLight) is a web-based learning management system (LMS). SilkRoad Learning is a scalable no-code platform for identifying and addressing skills gaps and maintaining regulatory compliance. The platform also offers in-the-field skills updating, as well as ecommerce and mobile support. SR Learning can also integrate with the Onboarding, Reporting, and Performance offerings from SilkRoad, and can import 3rd party content.

SilkRoad Learning Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

SilkRoad Learning is a web-based LMS. The vendor advertises enterprise-level platform for addressing skills gaps and regulatory compliance, as well as ecommerce and mobile support. It can integrate with other SilkRoad offerings and 3rd party content.

Reviewers rate Course authoring and Course catalog or library and Progress tracking & certifications highest, with a score of 9.

The most common users of SilkRoad Learning are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(20)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

GreenLight is a versatile software that is widely used throughout organizations to streamline and monitor various training initiatives. With its Training Calendar, Catalog, Reports, History, References, Learning Plans, and Qualifications features, GreenLight enables users to efficiently set up and track live classroom, virtual, and online training events. The software is particularly valued by the Corporate Training department as it allows them to direct trainings to all employees, especially compliance trainings. By utilizing GreenLight, organizations can effectively track completion of compliance trainings for auditing purposes.

Field employees appreciate the user-friendly interface of GreenLight, which ensures a seamless training experience. McLeod Health relies on GreenLight to manage their comprehensive employee training programs, encompassing both e-learning modules and instructor-led courses. The software plays a crucial role in delivering mandatory training qualifications to meet regulatory requirements and also offers optional training opportunities for employee growth and development. It is widely embraced across the organization for administering annual training updates and job-specific training.

HR and compliance departments find immense value in using GreenLight to administer and monitor trainings. SilkRoad Learning, an integral part of GreenLight, provides a centralized platform for staff training modules and aids in identifying learning gaps. Managers can customize courses, establish learning benchmarks, and effortlessly track progress using this tool. Additionally, GreenLight assists organizations in managing certification drives and generating compliance reports by providing easy exam management capabilities.

Employing GreenLight ensures standardized training across the entire company as well as international sister companies. Brooks Rehabilitation heavily relies on the software for mandatory compliance training and efficient course sign-ups for both in-class and clinical courses. SilkRoad Learning also proves to be a valuable asset for educating colleagues on company policies and social responsibilities. By streamlining the training processes and facilitating efficient implementation of updates, SilkRoad Learning enhances overall efficiency in ensuring compliance, assigning training modules, monitoring progress, and achieving organizational goals.

Intuitive and Easy to Navigate: Several users have found the GreenLight LMS to be intuitive and easy to navigate, especially after taking the hosted admin training. This has allowed them to quickly set up training activities and events for their organization.

Good Support Availability: Many reviewers appreciate the availability of good support provided by GreenLight. They mention that they can easily reach out for help if needed, which greatly enhances their user experience.

Fully SCORM Compliant: Users praise GreenLight for being fully SCORM compliant, enabling them to set up and publish advanced eCourses on the site. The ability to assign and track completion of these courses is straightforward, making it a valuable feature for managing online learning.

Limited Enrollment Capability: Some users have expressed frustration with the current system's limitation on enrolling in multiple events or sessions of the same course, as it only allows for one enrollment per training activity. This has made it difficult for them to set up and track completion of multiple enrollments and they suggest a more streamlined process.

Inaccessible Training Documents: Users have requested the ability to search for and download training documents in the Media Bank, as currently they are only accessible under 'Training References' and are not searchable. They believe that training documents should be set up in the catalog as training documents, which can be linked to, searched for, and downloaded on demand.

Lack of Customizability: Several users feel that there is limited flexibility in customizing notifications within the software. They suggest improvements such as creating customized messages for individual elements of a qualification and having one qualification contain both certification and recertification requirements. Additionally, they find the software lacking in terms of customization abilities overall compared to other platforms they have used.

Attribute Ratings

Reviews

(1-6 of 6)
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October 05, 2021

Fine but boring

Score 6 out of 10
Vetted Review
Verified User
Incentivized
SilkRoad Learning is not used across most of our organization I think but in a limited capacity in our department. We use it to help centralize and track staff training modules and to make sure that we can quickly identify gaps in learning. It was mean to help us monitor progress alongside the new dual delivery teaching systems.
  • Helps monitor staff progress in training modules they are completing from home
  • the training references tab seems to be especially useful, people always tell me that they really appreciate that element
  • I find the training calendar does a great deal to help organize all the different kinds of training I use it for
  • 'my profile' has been a little glitchy for us but we are a very small team and don't use that element much, photos don't load or stay loaded
  • Sometimes the main list with due dates, type of training etc. seems hard for people to completely understand some more customizable sections here would be useful for us
  • On the whole, is not a customizable as other platforms we've used. Is good at tracking but not so much the kind of cataloging we need.
Very easy to use for new employees so that we have to do almost no introductory training, we can just tell them to set themselves up which makes it great for a business with a lot of very short term causal staff who have to do a lot of health and safety training and familiarisation training each time they restart teaching. Very self-explanatory and easy to follow. We don't really like the look of it so don't use it for any customer or student-facing activities. We can't seem to get it to interact with flash so that makes it less useful sometimes.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I began my career providing standard desktop training in an instructor-led environment. That became cumbersome. Clients needed custom solutions that addressed specific issues or rollouts as they came up. There were learners in different locations, cities and countries. Using SilkRoad Learning, managers can customize courses, require learning benchmarks, and track progress. Learners can start, stop, and progress at their own pace. It addressed the challenges around live training events.
  • No coding necessary to create content.
  • Learning units can be re-used to accommodate new hires.
  • Really helps with compliance audits.
  • More topics - though this will happen over time.
  • More awareness of the product availability. I am just learning about this now.
  • Dedicated customer service rep for key learning people at the organization to contact.
SilkRoad Learning is well suited for training across multiple job functions, locations, and workday environments. It's able to be completed on many hardware platforms, in any location. I was able to access from phone, iPad, or laptop. Lessons could be done in an airport waiting for a flight - or on vacation. Learning is a continuous process and this meets you where you are.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
GreenLight helps our organization manage and administer certification and compliance exams to our workforce. We have supported groups of several thousand in managing their certification drives quickly and easily in a central place that is easily trackable. Additionally, we've used GreenLight to provide metrics to our certifying boards to be able to then prove our compliance.
  • Easily managed assignment lists and course structure.
  • Easy implementation of logical progression curve of additional courses.
  • Simple deadline and requirement gathering.
  • The UI is a little out of date and not as user-friendly or intuitive as could be desired.
  • The uploading of documents and document management could use some work. Changing versions of documentation can be time-consuming.
I'm a huge fan of GreenLight and what it provides our training department. We frequently need to have candidates with large numbers of certifications and have all of those on file. Setting up GreenLight courses to confirm those certifications and to administer continuing education helps us manage hundreds of items.
Stephen Tsorvas | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
GreenLight is our company's Learning Management System, used throughout the organization. It is used to set up and track live classroom, virtual, and online training events. It is fully web enabled, so only a web browser is needed to access the site. The features we are using include the Training Calendar, Catalog, Reports, History, References, Learning Plans, and Qualifications.
  • Set up of training events and activities - the site is pretty intuitive, after taking the hosted admin training, I was able to get right to work and set up my training activities and events. If I ever need help, good support is just a phone call away.
  • Set up of eCourses - the GreenLight LMS is fully SCORM compliant, so I can set up and publish advanced eCourses on the site. It is easy to assign and track completion of these courses as well. It also includes a functional course creation tool, that can be used to manually set up scorm compliant eLearning.
  • Qualifications and clusters - a really great feature is the ability to group together eCourses and activities as part of a larger curriculum, assign them to students, and track the progress through to completion.
  • Set up of students - I like the fact that I can upload data from a csv file - this saves a great deal of time when updating the information online.
  • I would like to see the ability for students to enroll in multiple events. (An event is a training activity that takes place at a certain date, time and location). Currently, students can only enroll in one event (or "instance") of an activity. Sometimes, students need to be able to enroll in multiple sessions of the same course. But, when a training activity is set up with multiple events, the system only allows for one enrollment per training activity. In order to allow multiple enrollments, they have to be setup as individual activities and events. But this then becomes very difficult to set up, and also to track completion from an activity standpoint.
  • The ability to search for and download training documents (job aids, help cards, performance support) in the Media bank. Currently, these are only accessible under "Training References", which are not searchable (yet). But there should be a way to set these up in the catalog, as training documents, which can be linked to, searched for, and downloaded on demand.
  • Make the training documents in the Media Bank (or Training References) searchable for students. Currently they can be grouped, but it's not possible to search through and locate a specific document. An admin is able to loacte them by searching, but not a student.
  • Provide "deep links" to training documents in the Media Bank (or Training References) in GreenLight. So when a user clicks on a link, they are directed to sign in, and brought directly to a page to download the requested document
  • Provide "deep links" to training eCourses, Activities and Events in GreenLight, so when a user clicks on a link, they are directed to sign in, and brought directly to a page to enroll in the requested course.
  • Add html links to training catalog entries, so we can link out to other sites for additional information. (This used to be functional, but was removed due to security issues, resulting in many, many broken links in our catalog entries).
  • Allow managers to assign qualifications and clusters to students. Currently, they can only assign individual courses
It is very well suited as a web based LMS. They have excellent customer service and support. Ask about the reporting features - these are challenging in many LMS applications. The training they provided for administrators is also very good. Overall a great company, and they are constantly working to improve the product.
July 08, 2015

GreenLight Newbie

Donna Ingram | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
GreenLight is used by the Corporate Training department to direct trainings to all employees. At this time, we use it for mostly compliance trainings, but are implementing other trainings in the near future. It helps to track the completion of compliance trainings for auditing purposes. The field employees like the ease of use.
  • Greenlight allows our field employees to have all the necessary instructional manuals and forms at an easy reach without having to print everything.
  • Greenlight keeps good track of annual re-certifications and sends them out on time.
  • The notifications make it easy to communicate with the field.
  • Greenlight allows detailed customization from the admin side.
  • Our company purchased GreenLight along with Red Carpet and Open Hire about a year ago. GreenLight went live for us January 2014. I have been making all student, org chart, and any other changes or additions manually as we have not had our payroll processing system integrated with GreenLight. This has been very difficult as we have over 3100 employees. UPDATE: The integration from our payroll system to Greenlight went live on September 17, 2014. I had to make some adjustments to the way some qualifications were assigned, but there were no issues with any training going out.
  • The integration team has been eager to help, but sometimes a little incompetent in the knowledge necessary to make the integration happen as quickly as possible.
  • I had only two weeks to learn GreenLight before we went live. I need a little extra help with things at times, and the support team is very slow to respond and slower in solving the issues. UPDATE: The support team is always there for me when I call now. They are very knowledgeable in helping me make things happen in Greenlight. My only issue is that they do not have full knowledge of the integration side and that causes some problems in advising me.
Verify that all Silkroad products are compatible with your payroll processing program. We were assured our version of ADP was compatible for imports from Red Carpet and found out later down the road that it is not. This affects the Greenlight side in that the new hire files must be moved manually to ADP once entered into Red Carpet. This causes a delay (sometimes 3-5 days) in the creation of the Greenlight training account for the new hire. Our new field employees must have completed certain of our compliance training courses before they can make any transactions in the centers.

Score 7 out of 10
Vetted Review
Verified User
Incentivized
GreenLight is used by Brooks Rehabilitation primarily for mandatory compliance throughout the entire organization. It is also used for course sign ups for in class training sessions as well as clinical courses for our employees needing to stay current on their state licenses.
  • Course compliance for health care providers. GreenLight provides a very user friendly, effective interface and tracking system for courses that are either mandatory for company compliance or licensure.
  • Tracking sign ups for in-class training. GreenLight provides an excellent format for users to sign up for in session trainings. A sign-in sheet can be printed, the course can be limited to certain user groups, assessments can be done to track attendance and courses can be entered after the fact.
  • Course building structure. GreenLight provides a very robust environment to create and customize courses however you'd like.
  • The words that are used in GreenLight are ridiculous. I know they've said they will update this but it has yet to be done. Words like 'intervention' and 'stem' leave me scratching my head.
  • The learning curve is HUGE. They have made strides in this area with an improved support site, but when you're first learning it, it feels like you're trying to climb Mt. Everest. This does speak to all the LMS offers, but I think some things take too many steps to accomplish.
  • Training events are not instructor friendly. You can set them up and easily make them available for users to find, but something as small as the instructor being able to click a button and send an email to everyone that signed up should be in there. There's no function for contact.
Without having any experience with any other LMS' I can't really say completely. If the person is looking for a full featured system for courses or a place for users to sign up for training sessions, GreenLight is perfect. But getting to a place of knowledge where you're comfortable creating those scenarios is a very long road.
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